About Us

We've been around since 1856 known then as Leek & Moorlands. A series of mergers since, we're the Britannia you know today.

Even though times have changed, we're still dedicated to making membership worthwhile.

That's why more than 3 million members trust us with their money, making us the second largest building society in the UK with nearly £6.9 billion of gross lending per annum, and £32 billion of group assets.

Going that extra mile...

We don't just stop there, we go that extra mile to make our members feel special and do something no-one else does... we use the profits from our subsidiary companies to give our members extra cash in their pocket each year. With that, the Britannia Membership Reward was born. To date, our members have received a share of a staggering £420 million profit.

If that's not enough, we feel it's only fair to give something back to the community. So through our Community Fund and the Britannia Building Society Foundation, we have distributed more than £3 million to local charities and voluntary organisations over the last 6 years.

Obviously there's more to it than just offering great products. We continually invest in staff training programmes to make sure our 4,600 staff can provide you with the service you need. That's one of the reasons our debt counsellors have made sure Britannia has one of the lowest arrears and repossession rates of any financial institution in the UK. Our training programmes have earned us 'Investors in People' accreditation in 1996 and again in 1999.

So how can you get our products and services?

In a time where everything is fast paced, we're keen to ensure our products and services are quickly and easily available. We are keen to utilise the powers of new technology, but we're still committed to maintaining our extensive branch network whilst continuing to develop our contact centre and internet options.

All in all, you can be sure that we're here for our members and the community. If it wasn't for our members, we would not be where we are today.

Now that's what we call being mutual!