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About Us


Culture & Values

It's not always easy to decide where to find the best mortgage or the best place to invest your money.


There are all kinds of things to consider, like rates, the service you'll receive and the reputation of the company.

At Britannia, we do everything we can to make sure you have an easy choice. We believe in being open, challenging and supportive and undertake to operate ethically in all aspects of our business. With a culture based on continuous improvement, it'll come as no surprise that we're passionate about improving what we do in order to deliver excellence to our members.

We're proud of our ethical and environmental conscience and are continually after new ways to incorporate diversity into our business. Our customers come from all walks of life and we want the same with our employees. Our people, reflecting the community we serve, are what makes us so successful.

And we are successful...


Being an active member of Business in the Community* keeps us on our toes. We've won awards and we regularly improve our approach to diversity, specifically gender, race and disability through benchmarking against leading companies.

It's all about balance...


Balancing the needs of the business with the needs of our employees, we provide flexibility, adaptable working patterns and an employee assistance programme so that our people can fulfil their potential outside work as well as in. Ethical, honest and socially responsible business practices are not barriers to our success, they are our bedrock.

*A unique movement of companies across the UK committed to continually improving their positive impact on society.

Building a fairer society    
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Britannia Building Society, Britannia House, Leek, Staffordshire Moorlands, ST13 5RG

Member of the Building Societies Association.

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© 2008 Britannia Building Society

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