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How To Claim

Payment Protection


Don't forget, have your policy documents with you when you call.

The telephone number to ring to register your claim is as follows:-

Claims registration number: 0845 121 7918*

Our claims process will be fully explained to you when you call.

If, having registered your claim, you need further advice you can contact the AXA Claims Handling Unit directly on the number below...

Claims Advice Line: 0870 850 4852^


Payment Protection is underwritten by AXA Insurance UK plc.

*Lines are open 8am to 8pm Monday to Friday and 9am to 12 noon on Saturdays. Please have your policy details ready when you call. Calls may be recorded and/or monitored. Calls from a BT landline will cost no more than 2p per minute plus a call set up fee of 6.85p. Mobile and other providers' charges may vary.

^Lines are open 9am to 5pm Monday to Friday. Telephone calls may be recorded and/or monitored. Calls from a BT Together landline will cost no more than 6p per minute plus a call set up fee of 6.85p. Mobile and other providers' charges may vary.

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Britannia Building Society, Britannia House, Leek, Staffordshire Moorlands, ST13 5RG

Britannia Building Society is authorised and regulated by the Financial Services Authority, register number 104879.

Member of the Building Societies Association.

THIS SITE IS ONLY INTENDED FOR RESIDENTS OF THE UNITED KINGDOM

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