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About Us |
Savings
Reactivating Old Accounts |
Lost Savings? - How Britannia can help you find your lost savings account
If you think you've got a savings account with us that you haven't used for a while, we can check to see if one exists. You don't need to give us an account number, however we'll need as much information about you as possible.
For example:
- your full name,
- other names by which you've been known (e.g. before marriage),
- your date of birth,
- details of any previous addresses lived at since the account was opened,
- the name or names of any other account holders,
- estimated date when the account was opened.
You can then contact us in two ways:
- Visit your local branch. If you go into a branch, the above information you provide should be enough for us to trace an account. If successful, we'll write to you with details how to reactivate it.
- Call us on 0845 121 7909*. Again, if you choose this option, the information you give us should be enough to check whether an account exists. If one does, we'll write to you with details how to reactivate it.
In both cases, if we're unsuccessful in tracing an account, we'll write to you advising what to do next.
As well as the above, you can contact the Building Societies Association who can also help you to trace any lost savings.
*Lines are open Monday to Friday 8am to 8pm and Saturday 9am to 12 noon. BT landline calls to 0845 numbers cost no more than 5p per minute. Charges from other service providers may vary and calls made from mobiles usually cost more. Calls may be recorded and/or monitored.
