This year we have asked members voting at the AGM to complete a quick survey to help inform our policy on communicating interest rate changes on savings accounts. The results of the survey are below:
Members' Survey Results 2008
Total
I'd like you to save money and paper by advertising savings rate changes in national newspapers instead of writing to me.
116,527
(69.9%)
I'd like you to write to tell me every time the rate on my savings account changes.