Britannia

Accessibility Links

Help managing your mortgage payments

The Money Advice Service

If you need help, information or impartial advice, the Money Advice Service website could help you. The Money Advice Service don't try to sell you anything and don't recommend any specific products. They offer step-by-step guides on lots of helpful things, which include:

  • dealing with debt
  • what to do if things go wrong
  • losing your job
  • surviving the recession

Latest News

  • Major lenders to wait at least 3 months before starting the repossession proceedings
  • Major lenders to look at all possible options to prevent repossession, for example reducing mortgage payments
  • £15.85 million to extend free debt advice to be made available
  • A number of local authority areas will benefit from the £200 million Mortgage Rescue scheme.

Support in times of financial difficulty

If you discover that you may not be able to cover your next mortgage payment, or you've actually missed a recent payment, you need to call us as soon as you can. Or, if you've queries and concerns, contact us if you'd like to talk your situation through.

Services We Offer

  • Dedicated Specialists - ready to assist in getting your finances back in line and maintaining your mortgage payments.
  • Debt Counsellors - Specialist counsellors who visit your home at a convenient time to assist in assessing your financial position and work alongside you to create realistic payment plans. There is a charge for this service.
  • Financial Budget Planner - We've produced a this link will open a PDF document in a new window Financial Budget Planner to help you to organise your finances.
  • Useful contacts - Have a look at the list of agencies this link will open the page over the top of your current page we've put together, who can offer support and guidance in times of financial and personal hardship both with your mortgage and other loans secured against your property.

Visit the Communities and Local Government's This link will open the page in a new window website to read more about the plans. Also there is a service provided by Direct.gov This link will open the page in a new window that can give you advice on what to do next.

Get in touch

The sooner you contact us, the more options we have to help you.

Our dedicated customer contact team specialise in dealing with financial difficulty. They'll talk you through the options available to you and also help you get your finances back on track. Contact them on 0845 121 0961.

Calls may be recorded and/or monitored.

www.britannia.co.uk